Privacy Policy
We are dedicated to preserving the privacy of everyone who uses the Cooker Spare Parts website. Our full privacy policy can be found below.1. Your rights
- Right of Access - If you wish to view the information we hold about you(if any), please contact enquiries@cookerspareparts.com
- Right to Rectification - We endeavour to ensure that all information is accurate and up-to-date at all times. If the information that we hold on you is incomplete or inaccurate, please email enquiries@cookerspareparts.com to let us know.
- Right to Erasure - Please email enquiries@cookerspareparts.com if you would like us to delete all or part of the personal information we hold on you. Please note that we have the right to refuse in certain circumstances.
- Right to Object - If you are unhappy with our use of your personal data, please email enquiries@cookerspareparts.com to register your objection. Please note that the right to object does not apply in some circumstances.
2. What information do we collect?
a. When you place an orderIf you wish to place an order via the Cooker Spare Parts website, you will be required to input the following information:
- First Name & Surname
- Billing Address
- Delivery Address
- Email Address
- Telephone Number
All of this information is collected to help us fulfil orders and manage our accounts.
b. When you register an account
Users have the option to register an account on the Cooker Spare Parts website. Please note that you can make purchases from our website without an account – simply select the Continue without Registering option at the checkout if you would prefer not to register an account.
If you choose to register an account in order to speed up future purchases, you will be required to enter the following information:
- First Name & Surname
- Email Address
- Phone Number (optional)
The information we collect during the account registration process is used for account administration purposes, as well as for the fulfilment of any orders you place while logged in.
c. While you browse our website
We do not collect any personally-identifiable information while you browse our website (unless you enter it yourself while placing an order or registering an account).
Like many website owners, we use Google Analytics to anonymously monitor traffic and user behaviour on our website. This tool does not collect any personally-identifiable information; it only collects aggregated data (e.g. how many people visit our website, how many times each page is viewed).
If you do not wish to be included in our Analytics data, you can opt out using this browser add-on .
3. Information security
We do our best to keep all personal data as secure as possible. All information is stored securely, and any sensitive details submitted via our website are sent over a secure (HTTPS) connection.We will not share your personal information with any unaffiliated third parties, with one possible exception: in the interest of customer security and our own business interests, we may share any information pertinent to potentially fraudulent orders or abuse of this website with external bodies, such as fraud prevention agencies, banks, and the police.
When you make a payment via the Cooker Spare Parts website, it is processed by Sage Pay (or PayPal if you select PayPal as your payment method).
4. Promotional materials
When you place an order or register an account, you will be given the option to opt in to receive promotional materials. If you opt in, we may contact you using the details you provide to inform you of offers and other information that’s relevant to Cooker Spare Parts.You may opt out of this service at any time – simply email enquiries@cookerspareparts.com and tell us that you’d like to be removed from our marketing list.
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